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UK Customs Helpdesk

UK Customs Helpdesk

UK CUSTOMS HELPDESK

UNLOCKING CUSTOMS SOLUTIONS

Welcome to ChamberCustoms Pay-As-You-Go Solution Service. Connect with our highly trained and accredited agents for HMRC-compliant customs solutions.

We are dedicated to making customs clear for everyone.

30-MINUTE ADVISORY – Leverage our customs expertise to promptly handle your important customs queries. Each token grants you up to 30 minutes of dedicated assistance from our accredited agents.
MONEY BACK GUARANTEE – We offer a money-back guarantee if we can’t provide a solution for your query or if it requires a more comprehensive consultancy package.
STANDARD SOLUTION SERVICE – We are committed to delivering a solution within 1 working day, ensuring your customs requirements are promptly and efficiently addressed.
EXPRESS SOLUTION SERVICE – At ChamberCustoms, we recognise the urgency of your customs queries. Discover our Express Solution Service, tailored for same-day* solutions. Your customs concerns are our top priority.

Unlocking Customs Solutions

*Same-day solutions: More information can be found here.

FAQS

WHAT COULD THE SERVICE BE USED FOR?

Do you need help with a specific customs declaration?

Our experts provide guidance to address CDS rejections, ensuring your declarations are processed successfully.

Determine the most suitable Incoterm for your trades and understand their implications for your business.

Receive comprehensive guidance on interpreting your commodities requirements, including Duty and VAT options, license requirements and classification criteria.

We’ll help you identify the most appropriate customs procedures for your declaration, ensuring compliance with regulations.

HMRC guidance can be complex and generic.

Our customs agents translate it into clear and accessible language, applied to your specific circumstances.

We can help you understand the specific requirements for CDS data elements essential for the compliant submission of your declarations.

We offer support for making essential adjustments to customs declarations already submitted to HMRC and assist you in understanding the process and documentation required.

CUSTOMS HEALTH CHECK TOOL

Measure your level of customs compliance and discover how to save money, and improve efficiency, in your imports and exports.

TESTIMONIALS

WHAT OUR CLIENTS ARE SAYING

“ChamberCustoms provided an excellent training program for the CDS changeover. While it was in depth and accurate it also took into account some of the foibles of the new system and gave an insight into how to navigate these. Since they have a close relationship with HMRC through their initial testing of the system we approached them for assistance with issues that we found following our own company change over. During a time that was challenging for all they worked alongside industry competitors, not only to assist with finding a workable solution but to ensure it was compliant too. They also provided in depth explanations and full examples on how to implement these solutions. While the whole industry was facing a unique situation they were truly backing a team effort throughout to achieve the end goal of all being CDS ready.”

Yusen Logistics (UK) LTD

“We would highly recommend Glasgow Chamber - ChamberCustoms facilities as they have been invaluable to us post Brexit. The team is so efficient and always keeps us up to date. Their response and processing times are great. It feels great knowing we have a helping hand when needed from such a lovely, informative and hardworking team!”

AG Barr

"We cannot recommend ChamberCustoms highly enough. They were very professional, friendly, supportive, extremely knowledgeable and very efficient. From the time we made contact with them, to receiving our report and our follow up meeting, they kept us informed at every stage. If anyone is looking for guidance and advice regarding customs procedures, then ChamberCustoms are the people to call."

SSI Schaefer

“R W Walpole Ltd highly recommends the Norfolk ChambersCustoms facilities. This service has been crucial to our business being able to trade post-Brexit. The staff communication is excellent.Like most businesses we do not have the training or software facilities to complete customs declarations so working alongside the Norwich ChamberCustoms is very important to our continuation of trade and business development in the future.”

R W Walpole LTDNorfolk ChamberCustoms