Frequently Asked Questions
FAQS
FREQUENTLY ASKED QUESTIONS
Customs declarations are legally-required forms that are used to accompany goods that are entering or leaving a market. They are used internationally to communicate the origin of the product and its relevant tariff, to allow customs and regulatory authorities to calculate what duty is payable and understand applicable restrictions.
They are crucial because they enable authorities to know where goods are coming from or going to, in order to control the flow of goods, ensure the safety and security of the country and collect the correct duty.
It is a customs clearance service, run by your local Chambers of Commerce. The amount of paperwork required to import and export goods from overseas has increased in both volume and complexity. The dedicated team of experts at your local Chambers of Commerce can be trusted to have the expertise and knowledge to help traders keep on trading.
Put simply, we’re unique because we have direct relationships with all major ports in the UK. This means we don’t need to rely on any third parties to clear goods for import and export. Many customs brokers and freight forwarders have to rely on third parties to offer a fully national service, exposing you to a loss of control and potentially affecting the accuracy, speed and cost of their service. This can also expose traders to penalties from the tax authorities.
Unlike other customs clearance providers our pricing structure is completely transparent. All traders pay the same. We charge a small fee to process your declaration directly through HMRC plus a fixed 10% handling charge for the port fees we will pay on your behalf. We would be delighted to provide a quote for our services.
No, the service is open to all businesses who import or export goods
Complete the enquiry form and one of our team will be in touch.

GET IN TOUCH with us
Customs clearance, training and consultancy to keep UK businesses compliant and efficient when trading internationally. Click the link to get started.